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Tech-Expert
Tech-Expert, Email Expert
Category: Email
Satisfied Customers: 9798
Experience:  Technical Support Engineer
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My email is .********@gmail.com. I need to access my google

Customer Question

My name is***** email is peter.********@gmail.com. I need to access my google account but cannot. What to do to put this right please?
JA: Are you logged into your email account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Phone no is ********* but it seems not to be rcognised
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I have registered with Spectator Andrew Neil Thursday interviews and am failing to connect with the Utube repeat

Submitted: 4 months ago.
Category: Email
Expert:  Tech-Expert replied 4 months ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.

I understand that you are facing the issue in login to your email account. If that is correct, I will be glad to help you in fixing the issue.

Please, follow the instructions below to reset your Gmail/Google password:

- Click the link listed below:

https://accounts.google.com/signin/recovery

- Enter the email address that you wish to reset the password *****
- Click the NEXT button
- Click on Try another way then follow the on-screen instructions
(If you do not have access to the recovery email please try to reset the password ***** first and if you do not have access to the recovery phone number, contact your service provider and check if you are able to get back that number.)
- Now you will be able to reset your password.