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Andrew Taylor
Andrew Taylor, System Engineer
Category: Email
Satisfied Customers: 4689
Experience:  System Engineer
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I am having difficulty to retreave my yahoo account from a

Customer Question

Hi Pearl I am having difficulty to retreave my yahoo account from a new mobilephone
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: By signing in but I have synch my yahoo acc with Google account
JA: What troubleshooting have you tried?
Customer: Yahoo.co.uk didnt recognise my password
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Well I managed to access my Google account on my new mobile but not yahoo
Submitted: 12 days ago.
Category: Email
Expert:  Andrew Taylor replied 12 days ago.

Hi

Welcome to JustAnswer!

Expert:  Andrew Taylor replied 12 days ago.

Yahoo provide a Pro Support service for account reset issues, particularly for people who do not have the correct recovery information on the account. You can contact them on(###) ###-#### it is US only at the moment (they will accept calls from Outside the US however it may cost you to call them).
You can also use the automated password ***** yahoo and sign in helper: http://yahoo.com