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Sudipto, Computer Hardware Engineer
Category: Email
Satisfied Customers: 7602
Experience:  Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
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Cant access my account, always have trouble but today is the

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cant access my account, always have trouble but today is the worst
JA: Are you logged into your email account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: phone is***********JA: Anything else you want the Email Expert to know before I connect you?
Customer: I have always had difficulty with this account on my laptop is fine on my mobile

Hello. Welcome to JustAnswer! I'm Sudipto and I'm happy to assist you today with your problem. I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

What type of account is this?

Sudipto and 5 other Email Specialists are ready to help you
Customer: replied 2 day ago.
do I have urgent stuff needs printing
Customer: replied 2 day ago.
email accouny, no trouble with it on my mobile

Are you replying to me from any PC?

Customer: replied 2 day ago.

Is this a Windows PC?

Customer: replied 2 day ago.
i am on my laptop

Do you have Windows on the laptop?

Customer: replied 2 day ago.
windows 10

Can you tell me, which browser you are using, like Chrome, Internet Explorer etc.?

Customer: replied 2 day ago.
I have tried Google and Bing

At present, which browser you are using to reply me back?

You didn't reply me?