Ask an Email Question, Get an Answer ASAP!
Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.I am sorry to hear you are having trouble with your email accpunt. Hopefully, we can get this resolved quickly.May I know whom I am chatting with?
Hi, Rikard. Is this the same computer with which you are facing this issue?
Please click on the link below and once you click on it, a new page will be opened. Click on the DOWNLOAD button. A file called "ZA_Connect " or JOIN MAC will be downloaded. Select RUN or OPEN if prompted. If not prompted, then double click the ZA_Connect or JOIN MAC file in your downloads folder to run it and click on YES or OK or JOIN when prompted.
I got the remote access of your computer now. Let me work on the issue.
The issue has been fixed via remote support. Thank you for using our service. Feel free to contact us for further assistance. Have a great day.