Ask an Email Question, Get an Answer ASAP!
Hello sir/madam, I would like to help you, please let me know when you are ready.
Are you currently using a computer?
Can you please try to login on this page?
Can you please open this page on your Dell computer?
What would you like to do exactly?
Would you like to add a new email address?
Would you like to change your email provider to Microsoft Outlook?
Do you have a subscription with Microsoft 365?
Did you add your domain name?
Can you please do this?
Can you please try to take a screenshot and then send it to me?
Can you try to add your domain name on your Dell computer?
I am checking
I am seeing that you have no MX records associated with your domain name.
When did you add it? (It takes some time)
Who is your domain name provider?
Can you please access your control panel and then check if your MX records are correct?
Can you please take a screenshot of your MX records and then send it to me?
That's correct. I am not able to see the MX records associated with your domain name.
Can you try to add them again?
You will need to use the MX records Microsoft gave you.
Do you know them?
Your MX record must be in this format:
When you come back, please let me know, so we can continue.
I am seeing that your have no MX records associated with your domain name.
Yes, it may take some time.
We need to wait.
I am still unable to see the MX records associated with your domain name.
Can you take a screenshot (of your domain name control panel) and then send it to me?
I will be here.