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Tech Raksh
Tech Raksh, Email
Category: Email
Satisfied Customers: 5513
Experience:  Customer support Engineer
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I cannot seem to access my gmail account, No, Yes my phone

Customer Question

I cannot seem to access my gmail account
JA: Are you logged into your Gmail account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Yes my phone number
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No thank you
Submitted: 7 days ago.
Category: Email
Expert:  Tech Raksh replied 7 days ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your Gmail account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Step1: Reset the password ***** the below steps and try to login using a new password.

1. Click on the recovery link below and enter the email address with which you are facing the issue and click next.

2. Enter the last password ***** you have used to login and click on next. If you have forgotten the password, click on try another way and follow the on screen instructions to reset the password.

3. Try to re-login using the new password.

Step2: If the password ***** ***** reset using the step1, I suggest you to submit the form using the below link to recover the Gmail account. Google team will get back to you regarding the account recovery.