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SaloniM
SaloniM,
Category: Email
Satisfied Customers: 80
Experience:  Expert
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Forgotten my e mail an password for my vigin media Internet

Customer Question

Hi forgotten my e mail an password ***** my vigin media Internet on my TV
JA: Are you logged into your email account on any other devices?
Customer: Upstairs television already logged in
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Home phone
JA: Anything else you want the Email Expert to know before I connect you?
Customer: We have tried for over a month to log in to our downstairs television unsuccessfully. Asking us for email accounts and passwords which we have tried all in vai
Submitted: 10 days ago.
Category: Email
Expert:  SaloniM replied 10 days ago.

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please click on the below link to reset the password.

https://my.virginmedia.com/forgot-details/password

Hope it helps.