Ask an Email Question, Get an Answer ASAP!
Hello and welcome to JustAnswer. My name is Alexa and I am happy to help you today.
I am sorry for the troubles you are facing with the Hotmail email password *****
I know that can be frustrating. Hopefully, we can get this resolved quickly. Don’t worry at all.
If the old number is ***** longer in use, there is a form you can submit to reset the password. Please respond here when you are free to help you with that form and the process to fill that form.
It's okay. You don't need the old number. Please follow the below process.
Please click HERE.
You will have to fill the above form and submit a few original details added when the account was created. You will be asked to enter an alternate email where Microsoft can contact you for Password ***** In addition, you will be asked to provide the last 5 email IDs and subject lines sent from this email account that needs the password ***** Please fill them all carefully.
No problem at all. Please follow that process I just mentioned. You will easily get the account back.
Mainly the last 5 email IDs you sent emails to, with the subject lines from this Hotmail account. All the details you enter, like your personal details should match the original details you entered when creating this account. If either of those details mismatch, the request gets rejected.
I completely understand. Those are just for security checks. You can enter even the older ones you remember. As you do not have the number or the email added to your recovery, this form is the only option to reset your password.
I am extremely sorry, not just we, nobody will be able to view your password. We can only go through that recovery process. Please try filling that form again, this time, carefully fill all the details.
I am extremely sorry. Even Microsoft phone support won't be able to help as this is a password ***** Password ***** ***** sensitive and it has to be reset in the process I provided. I am extremely sorry about that. Just calmly try and remember all the details to enter in that form and fill that form again. It should definitely work.
Without those details match, its not possible to reset the password ***** all. I am sorry about that.
Please ignore any additional payment. The password ***** won't work if the details don't match. I am being very honest and do not want to make you run around. I am sorry.
Without submitting those details on the form and resetting the password, there is no other way at all. I am extremely sorry.
Yes, if you can remember your old number and call that it might work out.
If they give you the code that goes to the phone, you can reset the password. You can explain to them that you were the owner of that phone and need a code to reset your email password. A lot of others were able to get the account back this way.