How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 10461
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now

How do I cancel, Hotmail, Phone, I can't find a cancellation

Customer Question

How do I cancel
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Hotmail
JA: How do you usually access Hotmail? On a phone or tablet, or through a web browser?
Customer: Phone
JA: What troubleshooting have you tried?
Customer: I can't find a cancellation section
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Yes how I cancel
Submitted: 5 days ago.
Category: Email
Expert:  Jess M. replied 5 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues.

What exactly do you want to cancel?

Is it your Hotmail account? Do you want to deactivate your Hotmail account? If that is your case, then you need to log in to your Hotmail account using a web browser. Here is hte link:

Sign in to your account, then click on the link below to get the details on how to close your Hotmail account:

Now, if what you want is to cancel your membership with us, please click on this link:

Thank you and I hope that helped. If you need further assistance, please let me know so that I can assist you further.

Best regards,