Ask an Email Question, Get an Answer ASAP!
Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.I am sorry to hear you are having trouble with your email account. Hopefully, we can get this resolved quickly.
Before I can do that, I need to know a few things about the issue:
I accepted your request to help you by remotely accessing your computer.
Please click on the link below and once you click on it, a new page will be opened. Scroll down the page and click on "I Agree" button. A file called "Elsinore.ScreenConnect " will be downloaded. Select RUN or OPEN if prompted. If not prompted then double click the Elsinore file in your downloads folder to run it.
I got the remote access of your computer now. Let me work on the issue.