How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Mian-Wisal Ahmad Your Own Question
Mian-Wisal Ahmad
Mian-Wisal Ahmad,
Category: Email
Satisfied Customers: 2649
Experience:  Field Engineer at DWP Group
Type Your Email Question Here...
Mian-Wisal Ahmad is online now

I inadvertently deleted my account and tried to restore it

Customer Question

I inadvertently deleted my account and tried to restore it but without success. I created a new one but realised I missed a . between my first and last name. It should be***@******.***. Can you help me please as I have regular emails going into this account.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: On a galaxy Samsung phone
JA: What troubleshooting have you tried?
Customer: I have tried restoring but my old account had an incorrect phone number which is why I cannot access it. It should be 07773 206642.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: It is important to get my original account back please.
Submitted: 16 days ago.
Category: Email
Expert:  Mian-Wisal Ahmad replied 16 days ago.

Hi, my name is***** to Just Answer. I understand how you feel. That sounds frustrating. Hopefully, we can get this resolved quickly.

Please ignore the optional premium request of secure remote which is automatically generated by the site (not by me). I’m okay with chat.

Add Yahoo Mail to Android Mail

  1. Press or hold your device's Menu button | tap Settings.
  2. Tap Add account.
  3. Tap Email.
  4. Enter your full Yahoo email address and password.
  5. Tap Next.
  6. Optionally adjust your sync settings, then tap Next.
  7. Enter the name you want displayed on your outgoing mail, then tap Next.
Customer: replied 16 days ago.
Sorry it said authentication failed
Expert:  Mian-Wisal Ahmad replied 16 days ago.

May I know the brand and model of your phone?