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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 68325
Experience:  Over 15 year experience in Email Systems and Programs
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I cant access my emails for as i can never remember password

Customer Question

I cant access my emails for***@******.*** as i can never remember password ***** have been locked out for awhile now, so I've just been using my Gmail account but i need access to my bills sent to my Hotmail
JA: Are you logged into your Gmail account on any other devices?
Customer: No just my phone
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: No
JA: Anything else you want the Email Expert to know before I connect you?
Customer: My phone number might be***********but I've had different numbers
Submitted: 21 days ago.
Category: Email
Expert:  Richard replied 21 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://account.live.com/password/reset
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you