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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 68433
Experience:  Over 15 year experience in Email Systems and Programs
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Server error failed to send fetch command. Says there are no

Customer Question

Server error failed to send fetch command. Says there are no items in inbox when there is. could not load message from server. Server error courier message shutdown by IMAP.Login failed. Could not load message from server. Taking over 30 seconds to load inbox when going from opened message back to inbox.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Plusnet
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Main computer
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Nothing
Submitted: 24 days ago.
Category: Email
Expert:  Richard replied 24 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://www.plus.net/forgotpassword/
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you