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Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 592
Experience:  Certified Email Expert with over 10 years experience.
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Just got a long Gettysburg address. I have a hearing

Customer Question

Just got a long Gettysburg address. I have a hearing problem. It is text or nothing. Whatever you said, nothing heard. Text please. So far I filled the form and had 5.09 charge which I was told was refundable.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Hi Pearl we meet again. I don't hear. Your question
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: It is Gmail, but I have accounts at Yahoo and Outlook.
JA: What troubleshooting have you tried?
Customer: I have phones, connected through home Wii Fi and Sky. Don't use landlines for obvious reasons. People who know me know to text or email. Cold calls etc I don't want, so they don't get through.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I am a qualified accountant with 40 years plus experience, plus a degree in IT, refreshed about 20 years ago.
Submitted: 15 days ago.
Category: Email
Expert:  James K. replied 15 days ago.

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Expert:  James K. replied 15 days ago.

Can you explain the issue you have ?