Ask an Email Question, Get an Answer ASAP!
Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I know with whom I have the pleasure of speaking with?
May I know who is your email provider so that I can help you with the resolution?
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
Please use the link below to reset the password
Link - https://account.live.com/password/reset
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Hope it helps.Kind Regards,