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SaloniM
SaloniM, Computer Hardware Engineer
Category: Email
Satisfied Customers: 261
Experience:  Bachelor of Computer Applications
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My emails stopped at 10,15.this morning Please can you help

Customer Question

My emails stopped at 10,15.this morning Please can you help me
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: 9 mail
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Phone or ipad
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 23 days ago.
Category: Email
Expert:  SaloniM replied 23 days ago.

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know with whom I have the pleasure of speaking with?

Expert:  SaloniM replied 23 days ago.

May I know the exact error message you're getting so that I can help you with the resolution?

Expert:  SaloniM replied 23 days ago.

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

Please follow the below steps to resolve the issue.

  1. Verify your internet connection is working. If it's not, there are four things you can do to fix it.
  2. Make sure you're using the correct email server settings. ...
  3. Confirm your password ***** working. ...
  4. Confirm you don't have a security conflict caused by your firewall or antivirus software.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask!I hope you enjoyed your experience with JustAnswer today. It has been a pleasure to assist you, have a great day.

Kind Regards,

Saloni