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VanHilton M
VanHilton M,
Category: Email
Satisfied Customers: 9127
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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I can't understand where my account has

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I can't understand where my account has gone. It says it is removed for some reason.
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: On my computer.
JA: What troubleshooting have you tried?
Customer: I have tried going through the list of email headings.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I would like my gmail address back!

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

Hello, Account recovery form: is the only option provided by Google to recover the account.

Customer: replied 13 days ago.
I have already paid the £22 fee. Have you sorted my problem out?

Hello, Account recovery form: is the only option provided by Google to recover the account.

VanHilton M and 4 other Email Specialists are ready to help you

Please note, these instructions are done on a computer

Okay, I can go ahead and remotely connect to your computer to resolve this issue.
Please click this link and follow the instructions provided so I can connect:

Then click the I Agree button near the bottom of the web page to download the remote assistance program.
Select Run if prompted and if not prompted then double click the Elsinore file in your downloads folder to start
the remote assistance session