Ask an Email Question, Get an Answer ASAP!
Thank you for contacting JustAnswer, my name is***** allow me a moment to review your previous chat conversation. I'll be happy to assist you further.
I’m sorry you’re experiencing this problem. I understand how frustrating it must be. I’ll work on finding a solution.
Since Gmail is a free service, what is available online is the only way to recover your account. If you fail to provide proof of ownership of the account, you cannot reset your password. We should have updated our recovery phone or email since this will come in handy in times like this.
Please try to fill up form to contact Google? https://support.google.com/accounts/contact/google_account_contact
In the "additional information" field, make sure to include the last password ***** device, location (city/country), usual browser used, recovery information, and date account was created. These will help you prove that you are the owner of the account.
Please let me know if there’s anything else I can do for you, or if you have any doubts!