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Rei Guimmayen
Rei Guimmayen, IT Supervisor
Category: Email
Satisfied Customers: 4048
Experience:  Microsoft Certified Professional
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On the 1st Nov £19.49 was taken from my credit card for the

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On the 1st Nov £19.49 was taken from my credit card for the Google Play app. I cancelled this transaction as I was unable to use the app. Would you please confirm when the £19.49 will be credited back to me.
JA: Which software or app can I help with?
Customer: On the 1st Nov 19.49 was taken from my credit card for Google Play app. I cancelled this transaction as I could not use the app. Please advise when I will see a credit for £19.49
JA: What have you tried so far with your software?
Customer: I was trying to cast from I pad to smart tv. Please, I do not wish to discuss it, I just need the credit
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No

Hi! Welcome to JustAnswer.com, an independent Q&A site.

** NOTE: If you get an offer for premium service, please hold off on that for now. That offer is automatically generated by this website, not by me.

Fill up this form for unauthorized transaction.

https://support.google.com/googleplay/contact/play_unrecognized_charge

Customer: replied 19 days ago.
Non thank you. I just want my £19.49 credited.

Fill up this form for unauthorized transaction.

https://support.google.com/googleplay/contact/play_unrecognized_charge

Rei Guimmayen and 7 other Email Specialists are ready to help you
Customer: replied 19 days ago.
No thank you. I just want the credit

Did you accept the remote assistance offer in error?

Fill up this form for unauthorized transaction.

https://support.google.com/googleplay/contact/play_unrecognized_charge

Customer: replied 19 days ago.
No Idonot eant this.Please arrange credit

Please read.

Fill up this form for unauthorized transaction in the Google play store.

https://support.google.com/googleplay/contact/play_unrecognized_charge

Customer: replied 19 days ago.
No. This is a nightmare , I need no help just credit for the 19.49 for Google Play on the 1st Nov. Why is this so difgicult

Keep in mind that this is Just Answer. We are not Google. I don't have access with the transaction made.

Fill up this form for unauthorized transaction in the Google play store.

https://support.google.com/googleplay/contact/play_unrecognized_charge

Customer: replied 19 days ago.
No thank you. I do not needhelp. Just a credit. Why is this so difficult?

PLEASE READ.

Keep in mind that this is Just Answer. We are not Google. I don't have access with the transaction made.

Customer: replied 19 days ago.
I have finished and am totally confused. Please cancel transaction

I will cancel your request of Premium Service. Please expect reversal of charges. Just in case no reversal was given, please request a refund from our customer service by visiting this link: http://ww2.justanswer.com/help

Customer: replied 19 days ago.
Thank you