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Richard, Software Engineer
Category: Email
Satisfied Customers: 70884
Experience:  Over 15 year experience in Email Systems and Programs
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I've ordered a new contract phone from in order to proceed I

This answer was rated:

I've ordered a new contract phone from Virgin in order to proceed I have to apply via my email they were able to contact me when I tried to reply it came up as wrong password however to proceed I decided to change password only to be to something about Safire not working please help as I only have a limited time to accept this offer
JA: How long has this been going on? What have you tried so far?
Customer: Since yesterday
JA: Anything else you want the Technician to know before I connect you?
Customer: Why is it not letting me change my password
JA: OK. I'm sending you to a secure page to join JustAnswer. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the page you sign into your account with, choose the option on the sign in page to reset the password.
Once done, use the new password ***** sign in.
Let me know how you go please.
Thank you

Richard and 10 other Email Specialists are ready to help you
Customer: replied 7 days ago.
what happens now

Please click this link

And open the file that downloads

Customer: replied 5 days ago.
I wis h to cancel

If you wish to cancel, please use my link below.

Thank you and all the best