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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 73029
Experience:  Over 15 year experience in Email Systems and Programs
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I cant reset my password, No, No, I am trying to log into my

Customer Question

I cant reset my password
JA: Are you logged into your email account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: No
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I am trying to log into my royal bank account but there is an update which requires an apple password ***** I have not got or answers to security questions
Submitted: 13 days ago.
Category: Email
Expert:  Richard replied 13 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the page you sign into your account with, choose the option on the sign in page to reset the password.
Once done, use the new password ***** sign in.
Let me know how you go please.
Thank you