Ask an Email Question, Get an Answer ASAP!
Hello and welcome to JustAnswer, I’m Tauseef, Technology Expert with JustAnswer and I am a Computer Science graduate, I have over 15 years of experience in this field and have helped hundreds of customers.
I’m sorry to hear you're having trouble with your charge. I know that can be frustrating. Hopefully, we can get this resolved quickly. I'm reviewing your question now and will post back with a reply soon.
May I know who I'm chatting with?
Have you done any recent purchases with ***** *****?
then the first step is to discuss this charge with ***** *****, hopefully they will refund, failing that your credit card company can also make a refund if you mark it as unauthorized, please see below
Please see official ***** ***** advise on this
Returns & refunds
The steps are listed in a step by step order in the above link i shared, so please go through them one after the other and take your time.Let me know the result please
I though the charge is from ***** *****?
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