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Ask operab Your Own Question
operab
operab, Computer Support Specialist
Category: Email
Satisfied Customers: 3410
Experience:  Thirteen years of experience providing computer support for fortune 500 companies and government.
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When I followed through to reinstate my gmail account. I

Customer Question

When I followed through to reinstate my gmail account. I ended up at the page I put my password ***** it kept telling me my password ***** wrong and it would send me a verification no .........95 but this is my old telephone number so can’t seem to get anywhere.
JA: Are you logged into your Gmail account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 22 days ago.
Category: Email
Expert:  operab replied 22 days ago.

Hello,

My name is Aaron.

You can change your Gmail password ***** this link below. You might be required to sign in. Look for "Security".

Click on "Signing in to Google". Select "Password". You might be required to sign in a second time.

Type in your new password. Select "Change Password".

https://myaccount.google.com/

If you need to reset your password, then you can follow the instructions in this web page link. Follow the instructions under "Reset your password".

https://support.google.com/mail/answer/41078?co=GENIE.Platform%3DDesktop&hl=en

If you cannot sign into your Gmail account or reset your password, you can follow this Gmail account troubleshooter.

https://support.google.com/accounts/troubleshooter/2402620

Also, you can escalate your login issue to Gmail support via this link.

https://support.google.com/accounts/contact/google_account_contact

You will want to enter in all the details. Also, you can enter in your mobile telephone number if you have one, to prove that you are the true owner of your Gmail account. Gmail support will verify your account and contact you within 3-5 days.

They will respond to you via an email message and send you a link to reset your Gmail password.