Ask an Email Question, Get an Answer ASAP!
Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Are you still able to access the recovery phone number or Email address associatedwith your Google account?
You can reset the password ***** https://accounts.google.com/signin/recovery
If you do not have longer your phone number set on the account to recover it, you can click on "Try another way": you will get a proposal for
1) the last password,
2) phone number (new or old one),
3) security question,
4) Verification code by email
5) another email used in the past.
Remember to use a device and the browser you used in the past to access Gmail so will be easier to reset your password.
if that doesn't work
It is extremely important that you keep your recovery options up to date since that is your only way back in if you don't have the password.
The only thing you can try in this case is to fill out this form. Please click the link below
In the "Enter an email address we can contact you at *text box", enter a current email address where we can contact you or send your password ***** link.
It is extremely important that you keep your recovery options up to date since that is your only way back in.
For account recovery ("AR"), you should first read this blog - followed by reading this page.
Then use Can't sign into your Google Account. There is no other way to regain access.
Some users have reported success after waiting one full week before trying again, or using a different browser, or clearing the existing browser cache first, or using incognito/private mode; or using a different device.
It looks like you are not there. We can schedule another time.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
Here is my previous response below: