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Mohammed Anas
Mohammed Anas, Computer Support Specialist
Category: Email
Satisfied Customers: 397
Experience:  Microsoft Certified Solutions Expert (MCSE)
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How do I cancel subscriptions, don’t know. Subscription are

Customer Question

How do I cancel subscriptions
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: don’t know. Subscription are JustYoga and Yoga-Go
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: iPad
JA: What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thank you
Submitted: 18 days ago.
Category: Email
Expert:  Mohammed Anas replied 18 days ago.

Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Just to confirm did you subscribe to these apps from your iPad?

Customer: replied 18 days ago.
Customer: replied 18 days ago.
Are you still there
Expert:  Mohammed Anas replied 18 days ago.

Please follow the steps given below on your iPad to cancel the subscriptions.

  1. Open the Settings app from your Home screen.
  2. Tap your name(at the top).
  3. Tap Subscriptions.
  4. Tap the subscription that you want to manage.
  5. Tap Cancel Subscription.

Please click the link below for detailed instructions from Apple

A rating is only needed when we are finished. I make every effort to provide you with exceptional support. Please let me know if the issue is fixed, if not, we will find another way.
Please let me know if you need further assistance.

Customer: replied 18 days ago.
Are you there
Expert:  Mohammed Anas replied 18 days ago.

Please follow the steps given below on your iPad to cancel the subscriptions.

  1. Open the Settings app from your Home screen.
  2. Tap your name(at the top).
  3. Tap Subscriptions.
  4. Tap the subscription that you want to manage.
  5. Tap Cancel Subscription.

Please click the link below for detailed instructions from Apple

A rating is only needed when we are finished. I make every effort to provide you with exceptional support. Please let me know if the issue is fixed, if not, we will find another way.
Please let me know if you need further assistance.

Expert:  Mohammed Anas replied 18 days ago.

Please click the link below for a video walkthrough of the steps.

Customer: replied 18 days ago.
I could not cancel yoga for beginners subscription. There was not a cancel option
Expert:  Mohammed Anas replied 18 days ago.

If you can’t see the Cancel option there, then the subscription has already been canceled and won't be renewed. You can also contact Apple support to make sure the subscription is canceled. To do that, please open the following link

​​​​You can choose the contact option there

OR

you can call Apple Technical support by calling the following number

  • 0800(###) ###-####/strong>

Speak with an agent and let them know what's going on and they should be able to further assist you. Please let me know if you have any follow-up questions. Thank you.
Keep safe always.
Sincerely,
Anas