Ask an Email Question, Get an Answer ASAP!
Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your email account.
Can you try to access your email via browser using the link below?
Open the link and try to sign in with your mail account. Please let me know what happens.
It seems like you are facing a problem associated with your password, I would suggest you attempt to reset your account. The direct method for resetting the mail.com account password ***** ***** using the password ***** tool/site provided by them. That reset tool or site can be opened via this website by clicking the following link
It will take you to a page where it will try to verify you as the owner of the account. So enter the required verification details there. If it can verify you, then it will give you the option to reset your password ***** recover your account. Please fill out the form and wait for mail.com support to get back to you. Your only option is to wait until mail.com support reviews the account recovery request you submitted. If they can verify the ownership using the information you provided they will contact you at the email address that you provided. Since this is an account security issue waiting is your only option. Please keep in mind that I don't personally have access to your account or the ability to reset your password ***** and I could only guide you to the possible solutions.
Please click the link below for detailed instructions
I make every effort to provide you with exceptional support. Please let me know if you have any follow-up questions. Thank you.
The above method is the only way to reset your free mail.com account's password. If you are a premium mail.com customer then you can contact their customer support using the link below
Re refund, please contact our account and billing customer support via the link below and they will process the refund for you.
You can also call the billing customer support
Keep safe always.