Hello, Without the information I asked for in my request, I can only give you this general answer but I hope this is helpful.
It seems like you are facing a problem associated with your password, I would suggest you attempt to reset your account. The direct method for resetting a Sky Account’s password ***** ***** using the password ***** tool/site provided by them. That reset tool or site can be opened via this website by clicking the following link.
It will take you to a page where it will try to verify you as the owner of the account. So please enter the required verification details there. If it can verify you, then it will give you the option to reset your password.
If you are unable to verify or you don't have access to the required verification information, then you will need to contact Sky customer support directly so that you can speak with an agent who has access to your account and provide reset instructions after direct verification.
you can call Sky Support by dialing the following number
Speak with an agent and let them know what's going on, and they should be able to assist you further. If you have any questions on this, just let me know. Please keep in mind that I don't personally have access to your account or the ability to reset your password ***** and I could only guide you to the possible solutions.
Please click the link below for detailed instruction
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