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Richard, Software Engineer
Category: Email
Satisfied Customers: 73964
Experience:  Over 15 year experience in Email Systems and Programs
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Why is it that my Smrtphone doesn't register any up to date

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Why is it that my Smrtphone doesn't register any up to date credit. Two payments of £40 pounds recently made don't show up on Vodaphone page?
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Sony Android
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: Everytime I use the app!
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No that's it

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

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