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Hello, my name is*****'m happy to assist you today with your Outlook , Lets get started!
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can we please try the following:
start MS outlook with the safe switch, type run there type: outlook /safe
Please let me know how this goes.
Please click the link on the pc and open the downloaded Zoho assist file:https://join.zoho.eu/6271015868