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Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B, Specialist
Category: Email
Satisfied Customers: 5723
Experience:  ICT Support 1/2/3/ Line at Peopleware
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Told inbox full and started deleting many old emails. now

Customer Question

told inbox full and started deleting many old emails. now when I click on in box it is stuck on 2020
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: not sure
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: switching off and on again
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thanks
Submitted: 14 days ago.
Category: Email
Expert:  Jeffrey B replied 14 days ago.

Hello, my name is*****'m happy to assist you today with your emails, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

have you tried another browser like chrome or firefox, then disable the vpn software, then try to open the inbox again,

Please let me know how this goes.

Kind regards,

Jeffrey