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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 75443
Experience:  Over 15 year experience in Email Systems and Programs
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Password not saved, I have two accounts - gmail and outlook

Customer Question

password ***** saved
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I have two accounts - gmail and outlook for my work
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: through chrome as with outlook from Macbook Air and/or i Mac
JA: What troubleshooting have you tried?
Customer: found that list on chrome is under 'never saved' passwords
JA: Anything else you want the Email Expert to know before I connect you?
Customer: do I pay for this service?
Submitted: 10 days ago.
Category: Email
Expert:  Richard replied 10 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password ***** Gmail
https://accounts.google.com/signin/recovery

And for Hotmail it is

https://account.live.com/password/reset

Once the password ***** ***** try to sign into the account.

Let me know how you go please

Thank you