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K Dismas
K Dismas, Email
Category: Email
Satisfied Customers: 7300
Experience:  Developer/Programmer/Computer Technician
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I can't seem to log in. I can't log in on my mobile, my new

This answer was rated:

I can't seem to log in.
JA: Are you logged into your email account on any other devices?
Customer: I can't log in on my mobile, my new desktop or my laptop
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have tried resetting it 6 times
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no

Hi, welcome to JustAnswer! My name is***** am sorry for the trouble you are facing right now.
But, I'll do my best to help you with your concern.

May I know where or what account do you want to log in to?

Customer: replied 8 days ago.

Hi, Thank you for accepting the automated premium service offer. When a customer accepts the request, the expert is notified of the premium service offer. I'm afraid I won't be able to take the premium service offered at this time. But don't worry, other online experts can still take your premium service offer in place of me, and I can only proceed through chat. Shall we continue?

K Dismas, Email
Category: Email
Satisfied Customers: 7300
Experience: Developer/Programmer/Computer Technician
K Dismas and 2 other Email Specialists are ready to help you

Hello, my name is Joseph.  I can assist you with the remote service request.

I'm going to send you a link, open it on your computer and then on the next page agree with terms and it will download the remote tool. Open the download and I will be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=e01792e3-2268-4ea1-96a6-f9edb16b4742

Hi, it is me Kent, May I know where or what account do you want to log in to?