Ask an Email Question, Get an Answer ASAP!
Hi, my name is*****'m sorry to hear you're having this issue.
Have you taken any steps so far to try to reset your password?
You seem to have stepped away from the chat so I will leave some additional information for you.
You can try to recover your Plusnet password ***** clicking on the following link:
When the page comes up, just follow the prompts to attempt the recovery.
Let me know if you have any questions on this.
I hope you were able to reset your password *****
If you have no other questions on this, then have a good day!
I don't actually have the ability to reset your password ***** you, as I do not have access to your account.
Go ahead and try the password ***** process that I provided when you get a chance to do so. if you have any follow-up questions after that then just let me know.
Have a good evening!
Okay, in that case you will need to speak with someone who has access to your account. How did you contact Plusnet previously?
Okay, what I am going to do is opt out of the question so that another Expert here can chime in with other ideas. You will be notified when there's another response.
Hello and welcome to JustAnswer, an independent technical support website. My name is ***** ***** it’s my pleasure to be assisting you today.
Can you please clarify what the exact domain name it is?
woodmancote.plus.com (one dot between "woodmancote" and "plus".
Thanks for your clarification.
It seems you have forgotten the correct password ***** your Plusnet email account. You may go to plus.net/forgotpassword/ and follow the steps.
Plusnet email setup FAQs
imap.plus.net is the hostname for receiving your Plusnet emails. As mentioned above, you need to reset the password ***** accessing the above host.
Did you change your mobile number after creating the email address?
I am a technician here for your technical challenges only. As I have no access to your billing and personal info, please speak with JustAnswer Customer Services to address any of your billing concerns.