How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Rei Guimmayen Your Own Question
Rei Guimmayen
Rei Guimmayen, IT Supervisor
Category: Email
Satisfied Customers: 8539
Experience:  Microsoft Certified Professional
106499931
Type Your Email Question Here...
Rei Guimmayen is online now

Still unable to sign in!! Original password only 8

Customer Question

Still unable to sign in!! Original password ***** 8 Characters
Server sss/to
Port 993Username***@******.***
Submitted: 8 days ago.
Category: Email
Expert:  Rei Guimmayen replied 8 days ago.

Hi! Welcome to JustAnswer.com, an independent Question and Answer site. My name is ***** ***** I will be assisting you today.

Expert:  Rei Guimmayen replied 8 days ago.

Some older third-party email apps (that do not use our AOL-branded sign-in page) require you to enter a single password ***** login credentials. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

1. Sign in and go to the AOL Account security page browser or click this link: https://login.aol.com/account/security

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop-down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password ***** your app without any spaces.

5. Click Done.

6. Use this app password ***** your email address to sign in to your email app.

https://help.aol.com/articles/Create-and-manage-app-password

Expert:  Rei Guimmayen replied 8 days ago.

Please let me know how it goes. Thank you.

Expert:  Rei Guimmayen replied 8 days ago.

Hi! I hope I have provided the information you were seeking. If you need more help, please let me know so l can continue to assist you. Thank you.