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jhannell
jhannell, Computer Enthusiast
Category: Email
Satisfied Customers: 10441
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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You keep requesting my Email server password. However it

Customer Question

you keep requesting my Email server password. However it will not accept our current password ***** it seems the Email address which is pk,*****@******.***
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: it is talk talk
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Direct on my Apple Desk top
JA: What troubleshooting have you tried?
Customer: various means of trying to connect over some weeks
JA: Anything else you want the Email Expert to know before I connect you?
Customer: yes please could you change our email address from***@******.*** TO***@******.***
Submitted: 16 days ago.
Category: Email
jhannell
Expert:  jhannell replied 16 days ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

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Expert:  jhannell replied 16 days ago.

Hello sir/madam,

To be able to fix this problem, can you please remove your email accounts first, and then add it again?

If that does not work or something goes wrong, please let me know.

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