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Anikesh G
Anikesh G, Computer Expert
Category: Email
Satisfied Customers: 3061
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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I have boughta new iphone and when i transferred the data to

Customer Question

i have boughta new iphone and when i transferred the data to my new phone the email did not work Apple told me to contact my service provider to get the incoming mail host name/username and password
JA: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: gmail internet connection is good
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: no
JA: Anything else you want the Email Expert to know before I connect you?
Customer: cant think of anything
Submitted: 17 days ago.
Category: Email
Expert:  Anikesh G replied 17 days ago.

My name is ***** ***** Thank you for posting your query in JustAnswer.

I am sorry to hear that you are having trouble. I know that can be frustrating.

Hopefully, we can get this resolved quickly. Please allow me a few minutes to review your question to ensure that I don't miss anything.


Customer: replied 17 days ago.
Are you still there
Expert:  Anikesh G replied 17 days ago.

May I know who is your email provider?

Customer: replied 17 days ago.
O2
Expert:  Anikesh G replied 17 days ago.

Are you trying to recover your account password ***** the O2 account?

Customer: replied 17 days ago.
No Apple want the outgoing host:/incoming host
Expert:  Anikesh G replied 17 days ago.

Please use the below link to connect with the support team of O2:-

https://www.o2.co.uk/help

They will assist you further with the outgoing host:/incoming host.

I hope this helps.

Expert:  Anikesh G replied 17 days ago.

I hope I provided you with useful information.

If you have any questions or would like any additional information, please don't hesitate to ask.

And thank you for using Justanswer.com.

Best Regards,

Anikesh