How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Maria-Nina Your Own Question
Maria-Nina, Technician
Category: Email
Satisfied Customers: 3412
Experience:  Tech Coach at Concentrix
Type Your Email Question Here...
Maria-Nina is online now

I have forgotten my password, No, No, No

Customer Question

I have forgotten my password
JA: Are you logged into your email account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: No
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Email
Expert:  Maria-Nina replied 8 days ago.

Hello and welcome to JustAnswer, an independent Question & Answer web portal.
I'm Maria Nina, your tech expert for today.
Sorry to hear you're having issues with your password. Hopefully we can sort this out quickly.

For what account are you having problems with the password? Have you already tried to reset it?

Customer: replied 8 days ago.
Customer: replied 8 days ago.
Expert:  Maria-Nina replied 8 days ago.

To reset a Gmail account password, Google will require to verify your account ownership by sending a code to the phone number or alternate email you have linked to the account.
If you have that, you should be able to recover the account. You can start the recovery process using this link:

Customer: replied 8 days ago.
I dont want to do this
Expert:  Maria-Nina replied 8 days ago.

If you forgot the password, you will have to reset it.

Expert:  Maria-Nina replied 8 days ago.

Hello! Were you able to reset your Google password ***** the link I sent?

​​​​​​​If you still need help from us, please feel free to reply to this message and we'd be happy to help you.