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Joseph, Expert
Category: Email
Satisfied Customers: 7252
Experience:  Lead Technician
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My electrical cable/12v supply to server appears to have

Customer Question

Hi , my electrical cable/12v supply to server appears to have failed. Is it possible to send replacement urgently.
My account number
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: sorry, account number###-##-#### my e maili
JA: How do you usually access AOL? On a phone or tablet, or through a web browser?
Customer:***@******.***. Laptop usually. Phone now!
JA: What troubleshooting have you tried?
Customer: wiggling/wriggling cable. There is a very quick electrical click sometimes when plugging in
JA: Anything else you want the Email Expert to know before I connect you?
Customer: only may I have another 12v supply please.
Submitted: 18 days ago.
Category: Email
Expert:  Joseph replied 18 days ago.

Hi, I am Joseph. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply soon.

If you have any more information about your question you would like me to know about, please send me another message. If I have all the details about the question, then I can give a more precise and accurate answer.

Expert:  Joseph replied 18 days ago.

What model laptop do you have?

Expert:  Joseph replied 17 days ago.

Unplug the power plug and press and hold the power button for 30 seconds.

Expert:  Joseph replied 17 days ago.

Thank you for reaching out and letting me help with your question. I wish you luck with your solution. Have a good day and stay safe!