Hello again,
Thank you for your time and patience while I compiled the information below.
I will help you follow the instructions that I've typed below to make it easy for you to recover your account and data.
Microsoft allows its users to reset their passwords in one of several ways. Those varied resolutions are outlined, below.
Resolution #1:
Start the recovery process detailed on the page linked below:
Email Recovery: https://account.live.com/password/reset
Resolution #2:
If manually resetting your password ***** work, you may try submitting a recovery request on the page linked below:
Recovery Request: https://account.live.com/acsr
Resolution #3:
If necessary, you can directly contact Microsoft Support on the page linked below:
Contact Microsoft: https://support.microsoft.com/en-us/contactus/
Resolution #4:
If you prefer to speak with someone on the phone rather than by email, a list of phone numbers for Microsoft is found on the page linked below:
Microsoft Phone Numbers: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Resolution #5:
If the account is locked, you may unlock it on the page linked below:
Locked Account Recovery: https://www.microsoft.com/en-us/concern/accountreinstatement
If you need more assistance or have any trouble, please let me know. I am happy to continue to assist you until we resolve the problem.
Thank you,
***** *****