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Ask Maria-Nina Your Own Question
Maria-Nina
Maria-Nina, Technician
Category: Email
Satisfied Customers: 3760
Experience:  Tech Coach at Concentrix
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Just got a message up saying all my Emails have been

Customer Question

Just got a message up saying all my Emails have been stopped
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Have. A message appear saying my Emails are switch off
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: IPad and Phone
JA: What troubleshooting have you tried?
Customer: Have searched to see if I can enter my E/mail Password
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No but I was in the process of Creatinfg a new Amazon Asserd
Submitted: 12 days ago.
Category: Email
Maria-Nina
Expert:  Maria-Nina replied 12 days ago.

Hello and welcome to JustAnswer, an independent Question & Answer web portal.
I'm Maria Nina, your tech expert for today.
Sorry to hear you're having issues with your email. Hopefully we can sort this out quickly.

Who is your email service provider? (Gmail, Yahoo, AOL, etc.)

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Customer: replied 12 days ago.
Gmail
Expert:  Maria-Nina replied 12 days ago.

Let's check first if you are receiving emails on Gmail's server. 
Please go to this link and sign in to your account: https://mail.google.com/mail/u/0/
Check if you can see the latest emails.

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Expert:  Maria-Nina replied 12 days ago.

Hi, without enough information about the problem, I can't give you the specific steps to get the issue resolved. However, I will provide you some steps that can hopefully help you.

If you can sign in on the link I sent and you can see your emails, there might be a problem with your account configuration in your device.
Please try to remove your account from your device, then add it back to resync the emails.
For specific instructions, please tell me the device and the name of the app that you are using to access your emails.

​​​​​​​If you still need help from us, please feel free to reply to this message and we'd be happy to help you.

Ask Your Own Email Question