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Ben Jones
Ben Jones, UK Lawyer
Category: Employment Law
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Experience:  Qualified Employment Solicitor
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I have been told that my current role (credit controller) is

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I have been told that my current role (credit controller) is being absorbed by another department within finance and that I will be joining another team still in the same department I am in now but no specific role has been assigned to me. There has been no mention of redundancy, however the only role available is a new one that is coming into the team I am moving to which I will have to apply for. Is this a normal practice?
Ben Jones :

Hello, my name is ***** ***** it is my pleasure to assist you with your question today. How long have you worked there for?


16 years in total, the last 6 in the role I'm currently in


You have asked me a question in return which doesn't answer my question about "normal practice" so I am unable to rate the service at the moment.. Are you able to give me any feedback on my original question?

Ben Jones :

Hi, sorry you can ignore any requests for a rating at this time, they are automatically sent in by the system.

What you may classify as ‘normal practice’ could vary considerably from one employer to another and from one job to the next. There is a possibility that this is actually a potential redundancy because the employer is reorganising its business and it no longer requires as many employees doing a specific job, which means that it could either remove the job altogether or try and absorb it into other existing jobs.

The term 'redundancy' is used to describe a situation in which an employer decides to reduce the number of its employees. There are various reasons as to why redundancies may be required, such as economic pressure, changes in the nature of products/services offered, internal reorganisation, workplace relocation, etc. The reason for the proposed redundancies will rarely be challenged and the employer will simply have to justify that the actual reason satisfied the statutory definition of a redundancy, which can be found in The Employment Rights Act 1996:

1. Business closure – where the whole of the employer’s business is closed

2. Workplace closure – closure or relocation of one or more sites

3. Reduced requirement for employees to carry out work of a particular kind (this is where many employees get confused as they believe a job has to actually disappear for them to be made redundant).

The third reason above creates the most challenges and the one which would most likely apply in your circumstances. Examples of when there is a reduced requirement to do work of a particular kind are:

  • The same amount of work remains but fewer employees are needed to do it. This includes consolidating some of its jobs (e.g. spreading out certain jobs amongst existing employees).

  • There is less work of a particular kind and fewer employees are needed to do it (both the work and the headcount shrink)

  • There is less work of a particular kind, but the same number of employees are required overall.

In these circumstances the employer would be expected t offer you suitable alternative employment to try and avoid redundancy and they could argue that what you are being offered is such a position. However, they need to be clear about your duties to allow you to make an informed decision on whether this is indeed suitable or if you would have to reject it and opt for redundancy instead.

If the offer is considered unsuitable and the employee refuses it, they will be made redundant and still receive redundancy pay. However, if the offer was suitable and the employee unreasonably refuses it, they would effectively be resigning and will lose their entitlement to redundancy pay.

So the main issue is what makes an offer suitable and when can an employee reasonably refuse it. The most common factors that would make an offer unsuitable are:

  • Job content/status – drop in status, substantial changes in duties, etc.

  • Pay and other benefits – significant drop in earnings/benefits (e.g. basic pay, bonuses, overtime, sick pay, holidays)

  • Working hours – change in shift pattern, removal of overtime, extension/reduction of working hours

  • Change of workplace – new location making it unreasonable to travel to the new place of work

  • Job prospects – going from permanent to temporary work, becoming self-employed or being employed on a fixed-term contract.

Where an offer of alternative employment has been made and its terms and conditions are different to the employee's current terms, they have the right to a 4-week trial period. If during the trial period they decide that the job is not suitable they should tell their employer straight away. This will not affect their employment rights, including the right to receive statutory redundancy pay.

So it is important to consider whether any offer that has been made is suitable or if there are reasonable grounds to treat it as unsuitable and safely reject it, opting for redundancy instead.

Hope this clarifies your position? If you could please let me know that would be great, thank you


Thank you for your very informed response. Can you clarify a bit further for me if possible? As I said there has been no mention of redundancy they are just "reorganising". The reason that I am feeling a bit concerned is because I haven't been assigned/offered any specific role in the other team and the only role available appears to be one I HAVE TO APPLY FOR as there is no other choice open to me as I haven't been "offered" anything else. Can they do this? I just want to understand what my position is if the only option is to apply for the new role which I have felt under pressure to do?

Ben Jones :

the employer can potentially choose to ignore a redundancy situation and you cannot force them to make you redundant even if the situation would normally be a redundancy one. So in these situations you will have to take the matter into your own hands. Even if they have not offered you the role officially, if you know this is where you will be going then you can raise the issue with them and ask them if they are offering this as a suitable alternative and ask for further details. If you believe it is suitable then you can apply for it. If it is not suitable and there is nothing else left for you to do which is suitable but the employer does not go down the redundancy rout, then you can raise a grievance first to deal with this internally and if that does not help, the only option is to resign and then pursue a claim for constructive dismissal against them

Ben Jones :

Hope this answers your follow up query?


Thank you

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