How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ben Jones Your Own Question
Ben Jones
Ben Jones, UK Lawyer
Category: Employment Law
Satisfied Customers: 12181
Experience:  Qualified Employment Solicitor - Please start your question with 'For Ben Jones'
Type Your Employment Law Question Here...
Ben Jones is online now

I am based in the UK and run a recruitment firm. We were approached

Customer Question

I am based in the UK and run a recruitment firm. We were approached by Travel Job Search about advertising on their site as they get lots of candidates with relevant skills. In the last 2 weeks of using their services we have not had any suitable candidates out of 28 applications received which is less then our current job boards provide. I have told them I have no intention of paying them any further as the service they have provided was not as described. However, their response was that I had signed the contract and was very little I could do about it. Would appreciate some advice on my legal rights.
Submitted: 2 years ago.
Category: Employment Law
Expert:  taratill replied 2 years ago.
Hello my name is ***** ***** I am happy to help you today. Can you tell me about the terms of the contract, the duration? and whether there is a notice period?
Can you also tell me how the contract is not as described?
Customer: replied 2 years ago.

12 month contract able to cancel in 6 months.

Told there were a niche travel recruitment job board all applicants apart from 1 have been

poor quality and not travel related

low response levels

cv's not fit for purpose

the worse calibre and response levels we have had from any job board

Expert:  taratill replied 2 years ago.
Did the agreement itself say the number of candidates you should expect or were you told this in the sales pitch?
Customer: replied 2 years ago.


Expert:  taratill replied 2 years ago.
I am sorry i have been offline for a few days , would you still like help with this?
Customer: replied 2 years ago.

Yes please their response is I've signed contract and that's it.

they have also said they did not promise me quality candidates just candidates