How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask taratill Your Own Question
taratill, Solicitor
Category: Employment Law
Satisfied Customers: 6428
Experience:  15 years experience of advising on employment law matters
Type Your Employment Law Question Here...
taratill is online now

If I left a job where I was paid commission in arears

This answer was rated:

If I left a job where I was paid commission in arears and normal conduct (as I was a manager) was to pay any owed commission 3 months after leaving in case of any queries. I also have an email below stating "To confirm with regards ***** ***** commission, we pay commission on the third full month after you left, therefore you would receive this at the end of July. If there are disputes on accounts, the payment will be held until these are addressed"
I have queried no payment today and they have now said that they are not paying me as it states in my conract that they dont have to
Can i take this further?
Hello my name is ***** ***** I am happy to help you today.
What does your contract say about commission payments if you leave?
Customer: replied 2 years ago.


I meant to mention that the email stating I would be paid was from a HR Manager.

Contact element they refer to is


Hi clearly there is a difference between the contract (which is quite clear on the point) and what you were told by a HR manager.
You have nothing to lose by raising early claim conciliation with ACAS on the basis that you were entitled to rely on the email of the HR manager to override what is stated in your contract.
You will find details of early claim conciliation at
I hope that in doing this the employer will agree to pay you.
If not you could raise a claim in the employment tribunal. Ultimately it will be a matter for the tribunal to decide whether the manager's email amounts to a variation of the original contract. If she is a person with authority to do so it is likely that your claim would be successful.
If you have any further questions please do ask. If I have answered your question I would be grateful if you would take the time to rate my answer. Thank you and all the best.
Customer: replied 2 years ago.

Thank you very much! That was quick and clear!!

NO problem, please do remember to rate my answer and good luck with this.
taratill and other Employment Law Specialists are ready to help you