Apologies for not getting back to you sooner, I experienced some temporary connection issues and could not get back on the site until now. All appears to be resolved now so I can continue dealing with your query.
When you raise a grievance the employer is required to follow their own grievance procedure, as well as the ACAS Code of Practice on Disciplinary and Grievance procedures. The ACAS Code is the binding reference and any policy should be drafted to follow it.
As far as the Code is concerned, it states that “Employers should arrange for a formal meeting to be held without unreasonable delay after a grievance is received.” So it does not stipulate a specific time limit within which a meeting should be held and all it requires is that it is done ‘without unreasonable delay’.
You would then need to consult the company’s own grievance policy to see if they have any set timelines in there as they would have to be adhered to in addition. So if the 7 day deadline is stipulated in there, the employer should really be adhering to that and any unreasonable or unjustified delay should not be allowed.
Then again, there is nothing that can force the employer to hold a meeting within the set deadline – this is policy but there could be reasons why they may not be able to do that. Management could be off on holidays, they may simply not be as organised as one would expect them to be, etc. I suggest that you contact them to remind them that delaying this means that they are now likely in breach of the ACAS Code for unreasonably delaying the meeting.
This is your basic legal position. I have more detailed advice for you in terms of the options you have should they either delay the meeting for a prolonged period of time, or fail to hold one, which I wish to discuss so please take a second to leave a positive rating for the service so far (by selecting 3, 4 or 5 stars) and I can continue with that and answer any further questions you may have. Don’t worry, there is no extra cost and leaving a rating will not close the question and we can continue this discussion. Thank you