Employment Lawyers Can Answer Your Employment Law Questions
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Let me check the links you provided and I will reply on here
Do you know if they actually have the recordings as alleged?
Has anyone that has made a review been on the receiving end of a claim by them?
Ok good. In the circumstances it is just your word against theirs. There appears to be no documentary evidence, be it a contract, emails, letters or transcripts, which suggest that you had agreed to this extra charge. The lack of such evidence, together with plenty of suggestions by others that this is what they usually do, does not give them strong grounds to take it further and prove they are right. I believe they operate an opportunistic scam where they hope that by making these demands some people pay. However, you certainly cannot be forced to pay anything until you are satisfied that you had contractually agreed to it. If you do not pay, it is for them to take it further and prove otherwise, which will be difficult. I do not believe that they will to be honest and you can advise them to stop contacting you, otherwise you will treat this as harassment and take it further yourself.
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All the best