Employment Lawyers Can Answer Your Employment Law Questions
Hello, this is Jim, a dual-qualified lawyer (UK & Republic of Ireland) and happy to help you today.
You are not alone with this situation, a lot of people are suffering with bills due to the virus. The main thing to do is not ignore the phone company - tell them you are having trouble paying and ask for a payment holiday. They would be criticised by the court if they sued you for the money. They have to send a debt collection letter first, then a letter before action giving you 30 days to pay, then they issue a small claim - this would take months to resolve. You can ask Step Change to speak to them for you to try and arrange a payment holiday, a repayment plan, to freeze interest, etc. Step Change are free to use and can be reached via their site at http://www.stepchange.org
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I hope this helps? If you can reply “yes”, or when you have the chance would you mind giving me a positive rating for the answer (the site will then credit me for my time). There should be a rating system at the top of the screen. Any other queries please let me know.