If there is a contact, it is legally binding on both. Parties and have to pay what they owe you regardless of the quality. Unless there is a clause in the contract that says you will only get paid if you produce specific or high-quality work.
- I would send them a formal letter before claim (you can use the template below or find other templates online)
- -f they ignore the letters, you can start a small money claim online against them. This can be done at: https://www.moneyclaim.gov.uk/web/mcol/welcome.
- This link has some helpful information https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-clai. The process is user-friendly and relatively easy.
You can use this letter as a template which I amended for you:
LETTER BEFORE ACTION
Re: Claim for (insert sum)
I refer to the above matter. (Insert details of the dispute).
I have provided services to you on a self-employed basis, and you have paid to pay my invoice dated (date). We have a written contract which is legally binding, and you are under an obligation to pay me for my work.
If they do not send me the payment within 14 days, I will have no choice but to issue a money claim against you for the outstanding amount.
This letter is being sent to you in accordance with the Pre-Action Protocol (“the Protocol”) contained within the Civil Procedure Rules (“CPR”). In particular, I refer you to paragraph 7 of the Protocol, and paragraphs 13 to 16 of the Practice Direction on Pre-Action Conduct and Protocols regarding the Court’s powers to impose sanctions for failing to comply with the provisions of the Protocol.
I therefore put you on notice of my intention to issue county court proceedings against your company for my losses should I not receive payment in full by 4 pm on (insert date 14 calendar days).
Should court proceedings be necessary I will claim the court issue fee and statutory interest. Should I succeed in obtaining a judgment, the same will be transferred to the High Court for enforcement against you whereby further costs will be added to the judgment sum.
I trust the above will not be necessary and I therefore look forward to hearing from you as a matter of urgency.