I’ve been working with NHS111 since December… I assumed my

I understand your query relates to annual leave. Does your contract state when your employer's holiday year starts/ends?

Thank you, ***** ***** I just check if your employer is willing to pay you for any annual leave you are unable to take before the holiday year resets?

Hi there. Phone calls are an additional service, which is entirely optional. You do not need to choose to request a phone call as I am still here to deal with your original query in writing over this chat.

can I just check if your employer is willing to pay you for any annual leave you are unable to take before the holiday year resets?

OK I understand and thank you for providing the information requested. Please do not worry and leave it with me for now. I will get back to you with my full reply on here; usually the same day and the system will notify you when this happens.

I should also make you aware that this is not always an instant service, due to various legal engagements I could have and I may not be able to reply immediately. However, rest assured that I will be dealing with your query and will get back to you as soon as I can. Thanks.

No problem at all. I will get back to you at the earliest opportunity. Many thanks

Many thanks for your patience, it is appreciated. I am now pleased to be able to provide further assistance with your query. First of all, I am sorry to hear about the issues brought up by this. It must be a frustrating situation to be going through.

I can self-employed that in your contract it is specifically stated that your holiday year runs from 1 October. It is therefore clear that you were officially informed of when your holiday year runs from/to. You may have incorrectly assumed that it ran from December but there is nothing to back that up, especially as your contract, which is the master legal reference, specifically says it runs from October.

Therefore, if you did not book your holidays in time before the end of the current holiday year, you may have indeed lost them and the employer cannot be held liable if you did not keep track of your holidays and ask to take them before the holiday year was up.

You can still try and see if the employer would be willing to allow you to carry them over but that is not a legal requirement and depends entirely on them.

I fully appreciate that this may not be the answer you were hoping for, however it is the legal position. Should you need any further clarification, I will be more than happy to discuss things further with you. Thank you

You are most welcome. If you have any further questions about this, please do not hesitate to get back to me and I will be happy to help. All the best.