Ask an European Law Question, Get an Answer ASAP!
Hello, my name is ***** ***** I am a qualified lawyer happy to help you today.
Yes, I interpret that clause as you (the second party) can back out without a penalty as long as you send a letter to them within 10 calendar days. However, under EU law, you actually have 14 days to cancel. See link:
I hope this answers your question – if so could you please click 5 stars at the top of your screen, that will give me a rating on the site and I can answer any follow up questions at no extra charge.
Yes, that's correct. If you have proof then you can email it to them and say that you have complied with their cancellation term. Plus, the EU law just states you have to let them know you want to cancel - nothing about sending a registered letter, so you should also email them today.
I hope I have answered the question for you. If so could you kindly rate the answer (5 stars at the top of your screen). It won’t cost extra to give the rating and I will be credited for helping you. I can answer follow up questions at no extra charge.
I am sure you will received a response, I would just wait for a few more days and we can revisit the issue then if you still don't hear back.