The requirement to go to the Ombudsman first although bearing in mind that the Ombudsman is free, I can’t think why anyone would not want to go through that process first and then judicially review afterwards.
Can I clarify anything else for you?
I am happy to answer any specific points arising from this.
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It's important that you use the rating service because that gives me credit.
It doesn't just give me a pat on the head! It's what gets me paid!!
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All you need to do is press Submit.
If you still need any points clarifying, I will still reply because the thread does not close.